What this covers

Version 1.0 · Effective September 2, 2026 · Last updated September 2, 2026

This policy applies to the websites and files you host through PageSpeedHost, and to how you use the hosting service. It forms part of our Terms of Service, and the definitions and processes there apply here too.

PageSpeedHost is managed static website hosting. It is not general-purpose cloud compute, a server you get a login to, an email or bulk-messaging platform, a WordPress or database host, or a place to run arbitrary applications. Much of what a long hosting acceptable-use policy has to cover simply does not apply here, which is why this document is short.

What this policy is not. It is not a list of opinions we approve of. We are not going to take a lawful business website offline because someone disagrees with it, and there is no clause here letting us act on anything we happen to find distasteful. This policy is about legality, fraud, security, infringement, and harm to other people.

What you may not do

1. Break the law

You may not use PageSpeedHost to create, host, distribute, promote, or help others carry out material or activity that breaks applicable law.

We are not the arbiter of every disputed legal question, and we do not pretend to be. What we will do is respond to valid legal process and to credible reports. Child sexual abuse material is the one category we will always act on immediately and report as the law requires.

2. Distribute malware or attack people through your site

You may not use the service to host or serve:

  • malware, ransomware, or other harmful code;
  • scripts intended to compromise, exploit, or take over a visitor's browser or device;
  • drive-by downloads or content disguised as something safe;
  • phishing pages, fake login screens, or anything else built to harvest credentials;
  • redirects or injected code that send visitors somewhere harmful;
  • command-and-control infrastructure, or files that support an attack elsewhere.

A static site is files and client-side code, so this is about what your pages and scripts do to the people who visit them.

3. Attack other systems

You may not use the service, or anything hosted on it, to help carry out denial-of-service attacks, unauthorised scanning or probing, exploitation attempts, or unauthorised access to any system — including ours, our providers', other customers', or a third party's.

4. Run deceptive or fraudulent operations

A normal business website with a contact form is obviously fine. What is not fine is a website whose purpose is deception:

  • phishing, or collecting personal or financial details under false pretences;
  • fraudulent schemes, fake shops, or investment and payment scams;
  • pretending to be another person or business in order to mislead;
  • landing pages, link hosting, or infrastructure supporting an unsolicited bulk messaging operation, whether or not the messages are sent from here.

PageSpeedHost does not send email on your behalf, so the concern is not you sending spam through us — it is your site being the destination for someone else's spam campaign.

5. Publish content you do not have the rights to

You must have the rights, licences, or permission needed to publish everything you put on your site — text, images, video, fonts, and code included. You may not use the service to infringe someone else's copyright, trademark, or other rights.

6. Misuse other people's personal information

You may not use a PageSpeedHost-hosted site primarily to collect personal information unlawfully, to steal credentials, to publish sensitive information that was obtained unlawfully, or to facilitate identity theft or fraud.

7. Abuse the hosting itself

We do not publish bandwidth, storage, or resource quotas, and we are not going to invent them here. Nor do we promise unlimited anything. What we ask is simple: do not deliberately use the service in ways that damage it for other people.

That means not:

  • generating deliberately abusive traffic, or arranging for others to;
  • working around technical restrictions or security measures;
  • using the hosting for something fundamentally outside the static-website product — using it as a file-distribution backend, a proxy, or a general storage service, for example;
  • doing anything that causes material harm to the systems the service runs on.

8. Misuse domains and DNS

Your domain is yours and stays registered to you; we do not own or control it. Where we help configure DNS for your site, you may not use that configuration to support phishing, malicious redirects, impersonation of another business, or attacks on anyone.

9. Put us in breach of our providers' rules

We deliver the service using third-party infrastructure providers, and they impose requirements on us. You must not use PageSpeedHost in a way that would cause us to breach a material requirement of a provider we depend on to deliver your hosting.

To be clear about what this does and does not mean: it does not make you a customer of those providers, and it does not silently import their entire rulebook into your agreement with us. If a specific provider requirement ever affects what you can host, we will tell you what it is.

Reports, and what we do about them

10. Reporting a problem

If you think a site we host breaks this policy, email support@pagespeedhost.com. It helps if you can include:

  • the domain or URL affected;
  • what the problem is;
  • anything supporting it — a screenshot, a link, a message you received;
  • a way to reach you if we need to ask a question.

That is all we need. Please do not send us more personal information about yourself than the report requires.

11. How we respond

What we do depends on what is actually happening. We may look into it, ask you for information, ask you to correct or remove something, restrict access to the affected page or site, suspend the service, or terminate it. Where the law requires it, we may preserve information and cooperate with valid legal process.

Where it is practical, we will tell you what the problem is and give you a reasonable chance to fix it first. That is our normal approach, and it matches section 24 of the Terms.

We may act immediately, without giving notice first, where that is reasonably necessary — active phishing or malware, a serious security threat, unlawful activity, a risk of imminent harm to someone, or a threat to the systems the service runs on. We will not pretend to promise advance notice in every case, because in some cases the delay is the harm.

12. Reports can be wrong

A complaint is not proof. Someone alleging a violation does not make it one, and we do not take a site down simply because we received an email about it.

Where circumstances allow, we will look at the available information and ask for clarification before acting. That matters most for copyright and trademark complaints, impersonation allegations, and genuinely disputed content — situations where two people each believe they are in the right.

We are a small hosting business, not a tribunal. We do not adjudicate ownership disputes, and where a matter genuinely turns on who owns what, that is something for the parties or a court to resolve rather than for us to decide.

13. Intellectual property complaints

Send copyright and trademark complaints to support@pagespeedhost.com with enough detail to identify the material and the right you say it infringes. We will review it, and normally give the customer a chance to respond or to remove the material, before deciding what to do.

We do not currently operate a formal statutory notice-and-takedown process — there is no registered DMCA agent for PageSpeedHost. Saying so plainly seems more useful than leaving you to guess: send the complaint to the address above and a person will read it. If that changes, this page will say so.

14. What happens to your site and your files

If we restrict or suspend a site under this policy, the website stops being served. That is separate from the nonpayment process: the grace period in section 11 of the Terms is about a failed payment, and it does not require us to keep serving a site that is actively harming people.

What happens to the files afterwards — retention, recovery copies, export, and eventual deletion — is governed by the Terms of Service, together with anything the law requires us to preserve. This policy does not set its own periods, so there is only ever one timeline to follow.

The rest

15. What we expect from you

You are responsible for:

  • the content you give us to publish;
  • having the authority and the rights to publish it;
  • keeping the material you supply free of intentionally malicious content;
  • cooperating reasonably if we are looking into an abuse or security problem affecting your site.

This is about things within your reasonable control. If something happens to your site that you neither caused nor could reasonably have prevented, the sensible response is to tell us and let us help sort it out.

16. We do not watch every page

PageSpeedHost does not proactively review or monitor customer websites. We do not read through your files, and nothing here should be taken as a promise that we are checking your site for problems.

When we become aware of a possible violation — because someone reports it, or because it surfaces while we are running the service — we may look into it. That is different from undertaking to find problems for you.

17. Changes to this policy

We may update this policy as the service changes or as new kinds of abuse appear. The version and dates at the top tell you which one you are reading.

Where a change is material, we will give reasonable notice before it takes effect, normally by email to customers. A materially different rule does not apply to you simply because we changed a web page.

18. Contact

Abuse reports, intellectual property complaints, and questions about this policy: support@pagespeedhost.com

Version 1.0 · Effective September 2, 2026 · Last updated September 2, 2026